Additional Information
Frequently Asked Questions
At Powers Gems, every piece is selected with intention—so we believe clarity should match the care behind our collection. Below are answers to common questions about our gemstones and approach.
Our Collection
Our gemstones are natural, hand-selected pieces chosen for their individuality, beauty, and presence. Rather than focusing on volume or uniformity, we curate stones that feel rare, expressive, and distinct in character.
Certification & Quality
Some gemstones may include certification from recognized gemological laboratories, depending on the stone. However, our selection process prioritizes visual quality, rarity, and overall character, choosing each piece for what makes it exceptional, not just standardized grading.
Sourcing Philosophy
We work with trusted partners who share our commitment to responsible and transparent practices. Every gemstone is reviewed before being added to our collection, ensuring it aligns with our standards for both quality and integrity.
Curated Boxes
Our mystery boxes are designed as curated experiences. Each one is thoughtfully assembled by our team, offering a range of gemstones selected across different price points. They are intended to feel exploratory, personal, and unique with every order.
Custom Requests
We occasionally accommodate custom sourcing depending on availability. If you are seeking a specific gemstone or characteristic, we welcome direct inquiries and will do our best to assist.
Care & Handling
Gemstones should be handled with care and stored separately to preserve their natural beauty. We recommend avoiding harsh chemicals, prolonged exposure to direct sunlight (for certain stones), and unnecessary abrasion.
Returns
Due to the curated and nature-specific qualities of our collection, all sales are generally final. If there is an issue with your order, we encourage you to contact us directly so we can assist you personally.